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08 / About

Built on the
boring stuff that matters.

Richardson Lab Industries was founded on a simple idea. The way a sample is collected, sealed, transferred, analyzed, and reported determines whether the result is worth anything at all. We do that part better than anyone else in Harris County, then make the rest of the experience disappear.

Founded2026, Pasadena TX
Service areaHarris County
StatusNow accepting clients
Capacity~400 tests / week
Our story

A small lab, run like a careful one.

Most labs operate at scale. Volume is the business. A sample goes in, a result comes out, and the steps in between are abstracted away. That works, until it doesn't. Until a chain of custody is questioned in court. Until an MRO review never happened. Until a positive turns out to be a poppy seed muffin.

We started Richardson Lab Industries to operate at a different altitude. Smaller volume, sharper protocols, every result reviewed by a Medical Review Officer before it leaves the building. We believe a laboratory should feel less like a factory and more like a craft.

Our team is small on purpose. Two collectors, an MRO, an analyst, and a coordinator. We answer the phone ourselves. We sign every report ourselves. And we serve Harris County because we live here.

Operating principles

Four things we
refuse to bend on.

01

Evidence first

Every collection is treated as if it might be reviewed in court tomorrow, because some of them will be.

02

Real review

Every non-negative result is reviewed by a certified MRO. No exceptions, no auto-released positives.

03

Discretion as policy

Private collection rooms, separate entrance, named recipient delivery. We protect the people we test.

04

Answer the phone

You'll talk to a coordinator in Pasadena. We answer in three rings, or we call you back inside an hour.

The team

Small.
On purpose.

Five people, each accountable for a part of the process you can't outsource. No call center. No agency MRO. No anonymous courier.

R

Marcus Richardson

Founder & Director

15 years in clinical lab operations. Built and ran two regional labs before starting Richardson. CLIA certified.

H

Dr. Kara Hayes, MD

Medical Review Officer

Board-certified in occupational medicine. Reviews every non-negative result before it leaves the lab.

P

Lena Park, MLS

Senior Analyst

Twelve years with GC/MS and LC/MS confirmation analysis. Quietly the most paranoid person on the team.

D

Janelle Diaz

Lead Collector

DOT-qualified collector since 2018. Trained on observed collections, court protocols, and donor de-escalation.

M

Tyrell Moore

Mobile Collector

Runs the mobile unit. Post-incident specialist. ETA averages 47 minutes inside the Houston loop.

S

Priya Shah

Client Coordinator

First voice on the phone. Books appointments, manages corporate accounts, sends your invoices on time.

Accreditations

The standards
we operate under.

STANDARD 01

CLIA Certified

Clinical Laboratory Improvement Amendments certification, the federal benchmark for clinical lab operations.

STANDARD 02

SAMHSA Compliant

Substance Abuse and Mental Health Services Administration Mandatory Guidelines for federal workplace testing.

STANDARD 03

DOT Approved

49 CFR Part 40 compliant for FMCSA, FAA, FRA, FTA, USCG, and PHMSA programs.

STANDARD 04

HIPAA Secure

End-to-end encryption on every report. Named-recipient delivery. No third-party processors.

STANDARD 05

CAP Standards

College of American Pathologists laboratory accreditation, the gold standard for analytical accuracy.

STANDARD 06

Texas DSHS

Texas Department of State Health Services licensed for clinical testing operations.

Ready when you are

Come see how
a careful lab
actually feels.

Book an appointment Talk to a coordinator